1. Areas We Deliver To
We currently provide delivery services to the following areas:
- Local Deliveries: Nowshera city and surrounding areas.
- Regional Deliveries: Across Khyber Pakhtunkhwa (KPK).
- Nationwide Deliveries: Major cities across Pakistan through third-party delivery partners.
Note: Availability of nationwide delivery depends on the type and size of the product.
2. Delivery Timelines
The delivery timeline depends on the type of order:
| Order Type | Estimated Delivery Time |
| Ready-made sofas & accessories | 3 – 7 working days |
| Custom-made sofas | 2 – 4 weeks (depending on design complexity) |
| Repair/Service orders | 5 – 10 working days |
We will contact you to confirm your delivery schedule after your order is placed.
3. Delivery Charges
- Within Nowshera city: Free delivery for orders above PKR 50,000, otherwise a standard delivery fee applies.
- Within KPK: Charges are calculated based on distance and product size.
- Outside KPK: Delivery is managed through third-party logistics providers, and charges vary by city.
Delivery fees will be communicated to you before order confirmation.
4. Shipping Process
- Order Confirmation:
Once your order is confirmed, you will receive a confirmation call or message.
- Packing & Preparation:
Products are carefully packaged to prevent damage during transport.
- Dispatch:
Orders are dispatched through our delivery team or trusted logistics partners.
- Delivery Notification:
You will be informed once your order is dispatched and provided with tracking information (where available).
5. Inspection Upon Delivery
We strongly encourage customers to inspect their order upon delivery.
- If you notice any damage, defect, or incorrect item, please report it immediately to the delivery personnel and contact us within 24 hours.
- Once the delivery is signed off, the item will be considered accepted in good condition.
6. Delays
We work hard to meet delivery timelines, but delays may occur due to:
- Bad weather or natural events.
- Road closures or transportation strikes.
- Supplier or production delays for custom orders.
- Public holidays or unforeseen circumstances.
We will notify you promptly in case of any expected delay.
7. Pickup Option
Customers may also pick up their orders directly from our store:
🏪 Shop #33, Near Y Cross, Opposite Sultan Pipe Store, Eid Gah Road, Nowshera, Pakistan
Please contact us before arriving to ensure your order is ready.
8. Contact Information
For delivery inquiries or assistance, please contact us:
- 📞 Phone: +92 304 6748720
- 📧 Email: ishaaqsaqii777@gmail.com
